Information technology. Systems and software Quality Requirements and Evaluation (SQuaRE). Service quality models1 Scope This document is applicable to IT services that support the needs of an individual user or a business. IT services can be delivered personally or remotely by people, or by an IT application that could be in a local or remote location (see Annex A). These include two types of IT services: a) services completely automated provided by an IT system; b) services provided by a human using an IT system. This document describes the use of two quality

BS EN 17183 applicable to sludge suspensions from:

Formability at room temperature

The sulfuric acid immersion test for slate and the wetting and drying test for slate are both covered by BS 5642-1

it might flex and shatter

Annex A (informative) Example of a drawing sheet

This European Standard specifies materials

BS EN 1896 provides methods and procedures for determining the tensile strength and elongation of adhesives for paper and board

k) Appliances that are intended to be connected to gas grids where the quality of the distributed gas is likely to vary to a large extent over the lifetime of the appliance (see Annex XC)

BS 7175 is used for the assessment of resistance to ignition of individual items of bedcovers and composite arrangements of bedcovers in the orientations that would be used in real-life situations

It defines the concepts and principles relating to:

Quality system certification

test samples